> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sellysoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sale Statuses

> What each sale status means and when to update it.

## Overview

Every sale you log in Selly has a status that reflects where it is in the fulfillment process. Keeping statuses up to date gives you an accurate view of what's actually been fulfilled versus what's still in progress.

## Sale Statuses

| Status        | Meaning                                       | When to use                                      |
| ------------- | --------------------------------------------- | ------------------------------------------------ |
| **Pending**   | Sale recorded, item not yet shipped           | Right after you log the sale                     |
| **Shipped**   | Item has been sent to the buyer               | Once you've dropped it off or shipped it out     |
| **Completed** | Sale fully fulfilled, buyer received the item | After the transaction is done                    |
| **Cancelled** | Sale was cancelled                            | If the buyer backed out or the sale fell through |

## What Happens When You Cancel a Sale

When a sale is marked **Cancelled**:

* The unit's status returns to **Listed** in Inventory
* The unit reappears on your **Storefront**
* The revenue and profit from that sale are removed from your metrics

## Updating a Status

Click the sale row in the Dashboard to open the detail panel, then change the status from the dropdown. The update takes effect immediately.

<Tip>
  Keeping your Pending count low and your Completed count accurate is the best way to make sure your Dashboard metrics reflect reality.
</Tip>

## The Pending Sales Card

The **Pending Sales** stat card on the Dashboard shows how many sales are currently in Pending or Shipped status — items sold but not yet fully fulfilled. Keep an eye on this number to know what still needs to ship.