> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sellysoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Answers to the most common questions about Selly.

## General

<AccordionGroup>
  <Accordion title="What is Selly for?">
    Selly is inventory and sales management software built for resellers. It helps you track what you own, what you've sold, what your costs are, and what your actual profit is — all in one place.
  </Accordion>

  <Accordion title="Is my data private?">
    Yes. Your inventory, sales, and expense data are only visible to you. Your Storefront is visible to anyone with your link, but it only shows item names, images, sizes, and prices — never your costs or internal notes.
  </Accordion>

  <Accordion title="Can I use Selly for any type of reselling?">
    Yes. Selly works for any physical goods resale — sneakers, streetwear, electronics, trading cards, vintage clothing, and more. The platform is product-category agnostic.
  </Accordion>
</AccordionGroup>

## Inventory

<AccordionGroup>
  <Accordion title="What's the difference between an item and a unit?">
    An **item** is the product (e.g. "Nike Dunk Low Panda"). A **unit** is a specific size of that item (e.g. size 10). One item can have multiple units in different sizes, each tracked independently.
  </Accordion>

  <Accordion title="Can I add the same item in multiple sizes?">
    Yes. When adding an item, use the Add Size button to add as many size rows as you need. Each size becomes its own unit tracked separately.
  </Accordion>

  <Accordion title="What happens if I delete an item?">
    Deleting an item permanently removes it and all its units. Any associated sale records are also removed. This action cannot be undone — make sure you've recorded any sales before deleting.
  </Accordion>

  <Accordion title="Why isn't my item showing on my Storefront?">
    Only items with **Listed** status appear on the Storefront. Check that the unit is set to Listed (not Unlisted or Sold) and that a listed price has been entered.
  </Accordion>
</AccordionGroup>

## Sales & Dashboard

<AccordionGroup>
  <Accordion title="Why can't I find my item when adding a sale?">
    Only **Listed** units appear in the sale item search. If you can't find the item, go to Inventory, open the item's detail panel, and make sure its status is set to Listed.
  </Accordion>

  <Accordion title="What happens to inventory when I log a sale?">
    The unit's status automatically changes from Listed to Sold. It's removed from your Storefront and its cost flows into your profit calculation.
  </Accordion>

  <Accordion title="Can I edit a sale after it's been recorded?">
    Yes. Click any row in the sales table on the Dashboard to open the detail panel and update any field.
  </Accordion>

  <Accordion title="What does 'Pending' mean for a sale?">
    Pending means the sale has been recorded in Selly but the item hasn't been shipped yet. Update the status to Shipped or Completed as the fulfillment progresses.
  </Accordion>
</AccordionGroup>

## Performance & Expenses

<AccordionGroup>
  <Accordion title="What's the difference between gross profit and net profit?">
    **Gross profit** is revenue minus cost of goods (what you paid for items). **Net profit** subtracts your logged expenses on top of that — fees, shipping supplies, storage, tools, etc. Net profit is your real bottom line.
  </Accordion>

  <Accordion title="Why do my profit numbers look wrong?">
    The most common reasons: (1) you haven't logged expenses yet, so net profit equals gross profit; (2) the cost field on some items is blank or wrong; or (3) the date filter is set to a range that excludes some sales.
  </Accordion>

  <Accordion title="Do I have to log expenses?">
    No, but your net profit won't be accurate without them. If you skip expenses, Selly shows gross profit everywhere — which will look better than your real profit.
  </Accordion>
</AccordionGroup>

## Storefront

<AccordionGroup>
  <Accordion title="Can anyone find my storefront without the link?">
    No. Your storefront is not indexed by search engines and is not listed anywhere publicly. Only people you give the link to can access it.
  </Accordion>

  <Accordion title="Can I take my storefront offline?">
    There's no on/off toggle, but you can effectively take it offline by setting all Listed items to Unlisted. The page will show as empty until you relist.
  </Accordion>

  <Accordion title="Can I customize my storefront URL?">
    The default URL contains a random slug. Contact Selly support to request a custom slug.
  </Accordion>

  <Accordion title="Does the storefront have a shopping cart or checkout?">
    No. The Storefront is a display page — it shows buyers what you have and at what price. Transactions happen off-platform through your usual channels (DM, marketplace listing, etc.).
  </Accordion>
</AccordionGroup>